All help topics
For vendors

Get discovered by organizers who need reliable event suppliers.

Catering, sound, photography, security, decor, logistics, and specialist services can use TicketPulse to present packages and receive event enquiries.

The flow

From application to payout.

01

Apply

Send your business details, category, city, contact information, and basic verification documents.

02

Build profile

Add packages, photos, serving areas, minimum notice, capacity, and starting prices.

03

Confirm scope

Organizers enquire, you confirm availability, price, timing, and what is included.

04

Get paid

Confirmed bookings and payout details are tracked so both sides know what is owed and when.

Why list with us

Three reasons vendors stay.

Guaranteed payouts

Money in escrow before you start. No more chasing organizers.

Discoverable profile

Listed in front of every organizer searching your category.

Dispute support

We mediate cancellations, scope changes, and rating disputes.

Before applying

What to prepare

Business name or trading name
Primary service category
City and areas served
Phone and email contact
Clear package descriptions and price-from guidance
Photos, references, or social proof where available

Bookings

How to win better event work

Reply quickly

Fast replies convert more enquiries. Confirm date, venue, guest count, setup time, and exact package scope before quoting.

Write down the scope

List what is included, what costs extra, cancellation terms, arrival time, and who provides power, tables, water, or security.

Build trust

Keep photos current, honour confirmed prices, and ask organizers to review you after successful events.

FAQ

Vendor questions, answered.

Do I have to be VAT-registered?
No. Sole traders, small teams, and registered companies can apply. TicketPulse may ask for ID, business references, photos, or social proof before approval.
How do organizers contact me?
Organizers browse vendor profiles and send enquiries from TicketPulse. Keep your phone, email, city, package descriptions, and pricing guidance up to date.
What should I include in a package?
Include what is delivered, setup time, staffing, quantity or guest limits, travel area, overtime rules, and anything the organizer must provide.
How do I get the verified badge?
Verification is reviewed by TicketPulse. Strong profiles usually include references, clear photos, reliable contact details, and a record of successful events.
Can I reject a booking?
Yes. You should reject enquiries when you are unavailable, the scope is unclear, or the event is outside your service area.
What happens if an event is cancelled?
Cancellation handling depends on the agreement between vendor and organizer. Put deposit, refund, and cancellation terms in writing before confirming work.

Ready to take bookings?

Free to apply. We approve in 48 hours.

Support